Not only is Leni very professional and knowledgable about her products and systems, but she also creates a warm environment to make you feel pampered. You leave feeling better and glowing!
I have been fortunate in my job to try out facials at a number of spas, both across the Lower Mainland and abroad, and I have to say Leni’s facial is the best. It’s actually much more than a facial, it’s a skin care treatment that is nourishing for your skin. Being in my 50’s, I know that Leni’s combination of microdermabrasion, fractional and cool light (which stimulates and tones your skin) treatments help my skin look its best. I swear by Leni’s skin care regime to keep my skin glowing and healthy.”
I first had some reservations but to my pleasant surprise, the benefits I have received by the treatments have left a dramatic difference in the appearance and condition of my skin. Today my skin is much smoother and healthier. Thanks to Leni and her Cool Secret Spa treatments I not only look better, I feel better, boosting my confidence and self-esteem. I highly recommend Cool Secret Spa to anyone.
I am seeing Leni for acne scaring treatments and some cystic acne electrolysis, and I am so overwhelmed with joy at the results I have gotten after only a few treatments. I’m starting to gain confidence in my own skin again. She is super informative and walks you through each step of the procedure and doesn’t pressure you to over do it either. She’s great conversation and just a joy to visit every 6-8 weeks. Thanks Leni!
Leni is very honest and upfront about her services. Her office is clean and tidy. She’s quick and very friendly. I would definitely recommend her.
Words can’t express my gratitude and also the service and experience that Leni has , that has helped healed my various skin ailments from cystic acne and scarring to laser and skin rejuvenation . Her custom plans are unique and individualized which I have yet to find anywhere elsewhere , combining laser with facials . After years and year of no results elsewhere , I have now found what I need and I see results I couldn’t even dream of using a natural non evasive ways which follows my natural lifestyle . The results are nearly immediate for me and they last , I see the repair and healing , and it only gets better and better every time . I wouldn’t see anyone but Leni , and that is the reason why I have recommended her to everyone I know . The cherry on top is who and how she is , she is the kindest and sweetest soul . Thank you Leni , you have given me a sense of confidence in my skin .
My skin looks fresh and vibrant after being stimulated to naturally produce new skin cells. I feel reassured with her many years of esthetics experience.
I could not be happier with my experience at Cool Secret Spa. Desperate for help with problem hyperpigmentation, I was set at ease by Lena’s thoughtful and informative approach. I was impressed with her extensive experience and knowledge as she helped me understand the problem and treatment as well as realistic expectations for improvement. It was especially nice to receive ongoing advice with any questions or concerns I had between treatments. It is wonderful to have a gem like Cool Secret Spa right here in Steveston!
I made a great decision to make Leni’s laser skin care my clinic. Leni professional, knowledgeable & reassuring. The service I receive is excellent. I know after each treatment I am doing something wonderful for my skin. Of course the big bonus is the compliments I regularly receive from both friends & strangers. Thank you Leni.
Leni at cool secret spa is amazing! I look forward to every session of laser treatment because I can always see immediate improvement in my skin afterwards. Leni explains everything she is doing, how it works and why. She is honest about what treatments are suitable for me and which ones that aren’t. I refuse to trust anyone else with my skin! Looking forward to being the youngest looking person at my 20 year grad reunion.
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I have been using the services at Cool Secret Spa for the past five years and the experience has been nothing short of exceptional. I have thoroughly enjoyed my experiences at the spa and the results have been amazing. The customer service and professionalism offered by Leni, the owner, is second to none. I would, without hesitation, highly recommend Cool Secret Spa to anyone.
I started seeing Leni for my esthetic needs when she first began her private practice 12 years ago. Over the years I have seen her knowledge and business grow and for good reason. Leni knows her clients and their needs. Leni is a caring practitioner who knows her stuff and the results are beautiful. I have a complicated health history and she takes great care in providing my individual needs from head to toe. I recommend Leni for all your esthetic needs which will improve your quality of life on the outside and inside! I love her
I never imagined that I could get such youthful glowing skin with Leni’s virtually painless, blissful, luxury at a reasonable price, spa treatments.
Her professional treatments are uncomplicated and easy. And she carries a great line of quality skin care products with premium ingredients to continue the treatments at home. For soft, moist beautiful results I trust Leni to work her magic.
I have been seeing Leni for quite a few years and she always knows how to take care of my skin. With her expertise my skin looks and feels more youthful and soft. She knows how to lessen the signs of rosacea and make my red skin look normal. She is efficient with waxing and laser and the skin care line she carries is a must have.
I‘ve been going to Cool Secret Spa for a few years now. I came across Leni’s website after a terrible facial treatment experience with a spa in South Granville. I was a bit apprehensive given my last spa experience where I was gouged for cash, I upsold on treatments I did not really need and that did nothing for me. When I walked in the door for my consultation with Leni I felt immediately at ease and calm. Leni was empathetic and clearly told me what was useful for me and what wasn’t. Leni is friendly and tailors each treatment to my specific needs and skin type (I have extremely sensitive skin). I am comfortable going to Cool secret spa because I know the bottom line for Leni is not how many different treatment types she can get me to do just to make a buck but she will only recommend what she knows I absolutely need and will work for me. These days, it’s hard to find really good service, professionalism and genuine sincerity and friendliness…well; you can expect this when you find someone like Leni!
Leni is a fabulous professional who goes above and beyond to take care of her clients. She is so knowledgable and caring, and is so easy and interesting to talk to. Her customer service is amazing, she really takes the time to get to know you and your skin to better customize every treatment you receive. My skin looks and feels fantastic, and it’s all thanks to her! I would not put my face in anyone else’s hands and always look forward to getting some ‘Leni Time’. Book an appointment with her if you want radiant, healthy, glowing skin! Donna
Leni has always been professional and efficient. She has the latest equipment and knows how to use it. Her studio is very clean, nice and relaxing.
Leni is also extremely knowledgeable about the products and services that she offers. She has explained each process to me, allowing me to enjoy and relax at every appointment.
Leni is open and upfront, honest and answers any questions without hesitation. She truly cares about skin care while her passion for helping people is obvious.
She is always a pleasure to visit and I would not hesitate to recommend her as my first choice for her professional services.